Terms of service
§ 1 Scope, definitions
(1) Navina Bündert, sole proprietorship, trading under the name "Y Patterns", Sodenkamp 4b, 22337 Hamburg, Germany (hereinafter "we" or "Y Patterns") operates an online shop for digital products at https://y-patterns.com. The following general terms and conditions apply to all services between us and our customers (hereinafter "customer" or "you") in the version valid at the time of the order, unless expressly agreed otherwise.
(2) A "consumer" within the meaning of these terms is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession. An "entrepreneur" is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their trade, business or profession.
§ 2 Conclusion of contracts, storage of the contract text
(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop at https://y-patterns.com.
(2) Our product presentations on the internet are non-binding and do not constitute a binding offer to conclude a contract.
(3) When an order is received in our online shop, the following applies: The customer submits a binding contractual offer by successfully completing the order procedure provided in our online shop. The order is placed in the following steps:
- selection of the desired digital products,
- adding the products by clicking the relevant button (e.g. "Add to cart"),
- review of the details in the shopping cart,
- opening the checkout page by clicking the relevant button (e.g. "Proceed to checkout"),
- entering or checking the contact data, selection of the payment method,
- confirmation of the terms and conditions and the withdrawal policy,
- completing the order by pressing the "order with obligation to pay" button (or a correspondingly unambiguous label). This constitutes your binding order.
By clicking the final order button, the customer submits a binding offer. We accept this offer by sending the order confirmation or by providing the download link, whichever occurs first.
(4) In the event of conclusion of the contract, the contract is concluded with Navina Bündert, Sodenkamp 4b, 22337 Hamburg, Germany.
(5) Before placing the order, the contract data can be printed via the browser's print function or saved electronically. The processing of the order and the transmission of all information required in connection with the conclusion of the contract, in particular the order data, the terms and conditions and the withdrawal policy, is carried out by email after you have placed the order, partly automatically. We do not store the contract text after conclusion of the contract.
(6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. the browser's "back" button). They can also be corrected by terminating the order process prematurely, closing the browser window and repeating the process.
(7) The processing of the order and transmission of all information required in connection with the conclusion of the contract takes place by email, partly automatically. You must therefore ensure that the email address you have stored with us is correct, that the receipt of emails is technically ensured and, in particular, is not prevented by SPAM filters.
§ 3 Subject of the contract and essential characteristics of the products
(1) The subject of the contract in our online shop is the sale of digital products (e.g. sewing patterns as PDF downloads, projector files ["Beamerdateien"], sewing instructions). The specific digital products offered can be found on our product pages.
(2) Insofar as a contract for digital products (digital content and services) is concluded with a consumer and the statutory update obligation is not effectively excluded by contract, function-preserving updates and necessary security updates are also part of the contract.
(3) The essential characteristics of the digital products can be found in the respective product description.
(4) For the sale of digital products, the restrictions evident from the product description or otherwise arising from the circumstances apply, in particular regarding hardware and/or software requirements for the target environment. Unless expressly agreed otherwise, the subject of the contract is only the private use of the products without the right to resell or sublicense. Commercial use requires a separate licence.
§ 4 Digital content / downloads
(1) The digital products offered are digital content within the meaning of § 327 (2) BGB (German Civil Code), which is made available to the customer exclusively in digital form via a download function. Delivery on a physical data carrier does not take place.
(2) After conclusion of the purchase contract and receipt of payment, the customer receives access to the respective digital product via their customer account or an individual download link.
(3) You may download, save, back up, print and use the acquired files by means of a projector/beamer for your own private purposes. Passing the files on to third parties, making them publicly available, reselling, sublicensing or using them for commercial purposes is not permitted without a separate licence.
(4) The seller is entitled to restrict or terminate access to digital content for good cause, in particular in the case of technical changes, legal changes or discontinuation of the offer. In such cases the customer will be informed in good time and given the opportunity to download the digital content in advance.
(5) Contractual provision is effected by the one-time supply of the digital content as a download. Any further download option via the customer account or download link is provided by us voluntarily as a service; there is no claim to permanent access to the customer account or to permanently available re-downloads, unless expressly agreed otherwise. It is the customer's responsibility to secure the digital content provided independently.
§ 5 Prices, payment terms and delivery
(1) The prices stated in the respective offers are total prices and include all price components, including all applicable taxes.
(2) The respective purchase price is to be paid before the delivery of the product (advance payment). The payment methods available to you are shown under a correspondingly labelled button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, payment claims are due for payment immediately.
(3) The following payment methods are available: Shop Pay, PayPal, Apple Pay, Google Pay, Klarna, and credit/debit cards (Visa, Mastercard, American Express) via Shopify Payments.
(4) Digital delivery: Digital products (e.g. sewing patterns, projector files) are available for download immediately after conclusion of the purchase and receipt of payment. No delivery costs are incurred for digital products (0 €). Digital products can generally be purchased and downloaded worldwide, unless technical, legal or payment-service-provider-related restrictions apply.
§ 6 Updates and consumer's duties to cooperate
(1) Insofar as a contract for digital products is concluded with a consumer and the statutory update obligation is not effectively excluded by contract, updates will be provided to the customer as needed to ensure the functionality and IT security of the digital products.
(2) Consumers are informed about the provision of updates by email.
(3) The customer is obliged to install or download provided updates properly.
§ 7 Right of retention
(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.
§ 8 Right of withdrawal
(1) As a consumer you have a right of withdrawal. This is governed by our withdrawal policy.
(2) Special notice for digital products: The right of withdrawal lapses in the case of a contract for the supply of digital content not delivered on a physical data carrier if
- we have begun performance of the contract,
- you expressly consented to us beginning performance of the contract before the expiry of the withdrawal period,
- you confirmed your awareness that by giving this consent you lose your right of withdrawal upon the start of performance of the contract, and
- we have provided you with a confirmation pursuant to § 312f BGB.
The loss of the right of withdrawal occurs as soon as the download of the digital content is made available.
§ 9 Liability
(1) Subject to the following exceptions, our liability for breaches of contractual obligations and for tort is limited to intent or gross negligence.
(2) We are liable without limitation in the case of slight negligence for injury to life, body or health, or for breach of a material contractual obligation. If we are in default with performance through slight negligence, if performance has become impossible, or if we have breached a material contractual obligation, liability for resulting property and financial damage is limited to the foreseeable damage typical for the contract. A material contractual obligation is one whose fulfilment makes the proper performance of the contract possible in the first place, whose breach jeopardises the achievement of the purpose of the contract, and on whose observance you may regularly rely.
(3) If, when purchasing digital products, the customer fails to install an update that has been provided to them and of whose availability they were informed within a reasonable period, we are not liable for a defect that is due solely to the absence of that update.
§ 10 Contract language
The contract languages available are German and English. For consumers resident in Germany, the German version is legally authoritative.
§ 11 Warranty for defects (digital content)
(1) The warranty for defects is governed by the statutory provisions, in particular §§ 327 ff. BGB for contracts on digital products with consumers.
(2) As a consumer you are asked to check the digital products immediately upon performance of the contract for completeness and obvious defects, and to notify us of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty rights.
§ 12 Final provisions / dispute resolution
(1) German law applies. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not thereby withdrawn (principle of favourability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.
(4) We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board (§ 36 VSBG).
This is an English courtesy translation. For consumers resident in Germany, the German version is legally authoritative.
Last updated: 20 June 2026